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About "Jacky" Chung-Chang Chen (CCC)
Open Source Enthusiast, Python Developer, Public Cloud Administration, Linux Gamer

Certifications and Trainings


Oct 2021 - Oct 2024

Jul 2021 - Jul 2024

Nov 2021

Nov 2021

Nov 2021

Nov 2021

Skills

  • Operating System
    • Red Hat Enterprise Linux
      (including CentOS, Rocky Linux)
    • Debian
      (including Ubuntu Server / Ubuntu Desktop)
    • Windows Server
  • Programming
    • Python
    • Bash
    • Node.js
    • C
  • Virtualization
    • VMware vSphere
    • Docker Container
    • Proxmox Virtual Environment
    • Kubernetes
  • IT infrastructure management
    • Generic Server (DELL EMC, HPE, etc.)
    • SAN (iSCSI, FC)
    • Client PC and its peripherals

Work Experiences

GitLab Community Open Source Contributor Oct. 2025 - Now Contributions on GitLab CLI (Golang) Contributions on GitLab Nextlink Technology Senior Cloud Reliability Engineer Jan. 2023 - Now

Applications & Tools Development

Cloud Resource List Generator Python A python-based CLI application that generates a list of cloud resources with configuration details with reasonable performance. Core Supports exporting resource list to:
  • Google Sheet
  • JSON
  • Markdown
  • Microsoft Excel (.xlsx)
  • OpenDocument SpreadSheets (.ods)
  • Single HTML
Alibaba Cloud Resource modules: 24
Amazon Web Services Resource modules: 58
Due to severe memory leak issue from boto3/aioboto3, AWS resource modules uses aiohttp module directly.
Google Cloud Platform Resource modules: 82
Microsoft Azure Resource modules: 43
Alert Router Python A Flask web application that receives alerts/notifications from monitoring services to communication/messaging/notification services with customizable messaging templates.
Supported services:
  • Alibaba Cloud Monitor Alerts (Source)
  • AWS Autoscaling events (Source)
  • AWS CloudWach Alarm (Source)
  • AWS EventBridge (EC2 boot event, RDS events) (Source)
  • Google Cloud Platform Cloud Monitoring alerts (Source)
  • Google Cloud Platform VM boot event logs (Source)
  • LINE Offical Account messsage (Destination)
  • Microsoft Azure Monitor (Source)
  • New Relic Alerts via Workflows (Source)
  • Opsgenie alert (Source/Destination)
  • Telegram message (Destination)
  • Zendesk ticket (Destination)
Terraform/OpenTofu Monitoring Module HCL + Shell Script Collections of commonly used alerts and notifications for cloud services (AWS, Azure, GCP).

Internal System Management

Self-hosted GitLab Service Terraform + Shell + TOML Create and manage the self-hosted GitLab Server and GitLab Runners.
  • GitLab Server is configured to use as many object storage as it can.
  • GitLab Runners is configured to be autoscaled by active job count with no idle VM and uses spot instances from cloud providers.
Zendesk SaaS customer services system Manages user experiences on support systems and developing external integration programs.

Customer Infrastructure Management

Taiwan Adaptive Learning Platform (TALP) Ministry of Education Google Cloud Platform A learning platform primarily for elementary/middle school students.
What we do:
  • Monitors website health status
  • Manages CI/CD workflow (Cloud Build + Hashicorp Packer)
  • Resource Access Management
  • Backup management (including yearly recovery drill)
Taiwan Academic Network (TANet) SSO platform Ministry of Education Google Cloud Platform OpenID Connect service for students and education workers. Geography Information Systems Ministry of Interior Google Cloud Platform In-house GIS systems for Taiwan goverment. Consists TGOS, SAGIS and SEGIS.
ConSem ICT Inc. Dispatched Engineer Dec. 2021 - Dec. 2022 Dispatched to Nextlink Technology as Cloud Reliability Engineer. Help manages Google Cloud environments for customer of Microfusion (subsidiary of Nextlink). Taiwan Military Private Upper Class Oct. 2018 - Sep. 2021 Maintaining air-gapped systems and provide IT support:
  • VMware cluster with standalone SAN.
  • Cisco switches configuration management.
  • Windows client deployments (image preparation, deployed with Windows Deployment Services).
  • Active Directory management.
  • Help user acceptance testing or operational acceptance testing.
  • Provide IT services help desk.

Education

Electronic Engineering and Computer Science National Taiwan University of Science and Technology Jun 2013 - Jun 2018 Graduated with a Bachelor's degree